Before You Call

Before You Call · Color Code Chart · Texas One-Call Law

Make The Call

Call us 48 hours, excluding Holidays and Weekends, before you dig at (800) 669-8344 or (713) 223-4567. Tell us about your job site. We will need to know:

specific location address or description of the work site
how long will the digging take to complete
nearest intersecting roadway to the work site
distance and direction of the work site from the nearest intersection
specific information regarding the size of your work area
advise the one-call operator if explosives will be used

We can accept GPS coordinates in addition to the information previously listed.

Record the locate request number provided by the one-call operator. It is your proof of the call and may be requested by an enforcement agency. Your locate request number will also be available on Search & Status.

Wait for the site to be marked, observe the marks and dig with care. Our service is free.

We Notify Utility Member Companies

Lone Star will tell you which of our members will be notified about your excavation. In addition, we will notify the other call centers in Texas, so they can notify their member companies.

Utilities Mark The Lines

Notified Utilities will mark their underground lines, as they determine necessary, and you will be able to work safely. Remember, not all utilities are One Call members. You should call non-member utility operators directly.


ITIC Manual Terms and Conditions Search Tips Color Code Chart Ticket Check Codes Ticket Check Rules Statusing Methods Ticket Check Codes Before You Call Color Code Chart Texas One-Call Law Request A Meeting Inquiry & Complaint UCC Meetings Scheduled Events One-Call Board of Texas Common Ground Alliance Texas Railroad Commission Hours and Holidays	Before You Call Before You Call · Color Code Chart · Texas One-Call Law Make The Call Call us 48 hours, excluding Holidays and Weekends, before you dig at (800) 669-8344 or (713) 223-4567. Tell us about your job site. We will need to know: specific location address or description of the work site how long will the digging take to complete nearest intersecting roadway to the work site distance and direction of the work site from the nearest intersection specific information regarding the size of your work area advise the one-call operator if explosives will be used We can accept GPS coordinates in addition to the information previously listed. Record the locate request number provided by the one-call operator. It is your proof of the call and may be requested by an enforcement agency. Your locate request number will also be available on Search & Status. Wait for the site to be marked, observe the marks and dig with care. Our service is free. We Notify Utility Member Companies Lone Star will tell you which of our members will be notified about your excavation. In addition, we will notify the other call centers in Texas, so they can notify their member companies. Utilities Mark The Lines Notified Utilities will mark their underground lines, as they determine necessary, and you will be able to work safely. Remember, not all utilities are One Call members. You should call non-member utility operators directly.